Cannot download online data

When using the EFDC11.8 version of the model, I cannot download online data such as elevation: Bottom Elevation. It shows no data available, but I was able to download it when I used the model before with the same zone. I wonder what the reason could be?

Hello Xiaomeng,

Due to a server change, you can solve the issue by taking the new files from the link below and then copying them over to the following folder.
C:\Program Files\DSI\EEMS11.8\OnlineData
https://www.dropbox.com/t/snGzKZeGaBXjX2ch

Regards,

Duy